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GLACIER Tax Software

The University of Rochester offers GLACIER tax software to our international students, scholars, and employees.

While using GLACIER is not mandatory, the University will tax you at the maximum withholding rate if you do not submit the information and relevant tax forms requested by GLACIER.

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Alert! Modified Practices during COVID-19

Due to remote work operations for many University offices, submission of GLACIER tax forms to the UR Payroll Office requires some accommodations. To successfully file your forms you will need to 1) properly sign and date each document, and 2) submit those to UR’s GLACIER Administrator in the Payroll Office.

1) Signing your US Tax Forms: The Internal Revenue Service (IRS) has strict protocols for accepting signatures on various tax forms. For most Non-Resident Alien tax forms, individuals must either use dedicated electronic signature software, or sign by hand. For a physical signature, you will need access to a printer and should print your GLACIER forms single-sided. For a digital signature, you will need a software tool that includes the date and a notation that the form was signed electronically (simply inserting a typed name/date to the form is not valid).

2) Submitting your GLACIER Documents: Once your tax forms are signed and you have copies of your required immigration documents, UR Payroll can accept these by mail or electronic submission. 
BY MAIL: Send all documents to the address printed on your GLACIER Tax Summary, or by UR Intercampus Mail to “GLACIER Admin, Box 278893”. In the event documents are lost in transit, this method poses some risk to your personal information, including identification, SSN/ITIN, and immigration details.
BY ELECTRONIC SUBMISSION: If you are able to create a password-protected file, UR Payroll can accept your documents via email to, with the password sent in a separate email. Alternatively, ISO clients may use URcompass to upload their GLACIER documents, which will then be securely submitted to UR Payroll on your behalf. Documents and forms should be grouped together in the fewest number of files, provided that each file for upload is not to exceed 30MB. The GLACIER Document Upload tool is now available, however ISO cannot review these forms for accuracy or provide other advisement on your US tax requirements.

Reminder: Your GLACIER record and tax forms are not valid unless you arrive in the US and are maintaining a nonimmigrant status. Therefore, if you will receive authorized UR payments from abroad, please contact the UR Payroll Office to request a Foreign Sourced Statement, which will confirm that those payments are exempt from US income tax and reporting. Upon arrival to Rochester, the full GLACIER record and required tax forms will be required to replace the Foreign Sourced Statement. 


It is a comprehensive, online tax-compliance system that specializes in tax issues for foreign nationals. GLACIER is:

  • User-friendly and completely web-based, which means you can maintain your account from nearly anywhere
  • A secure and protected network, allowing you to create your user profile and have all your data stored to help file your income tax forms in the future
  • Able to calculate your tax residency status and determine if you are eligible to claim any treaty benefits on your earnings in the US
  • Able to make required tax forms available in electronic format, as needed

Learn more about GLACIER’S capabilities and resources.

How the University Uses GLACIER

The University uses data from GLACIER to ensure tax compliance for all University payments to foreign nationals.

GLACIER communicates the appropriate tax rate to our Payroll Office or Accounts Payable for each individual, and helps the University to make necessary tax withholdings. The money withheld from your paycheck is an estimate of your tax obligation for the year and will be counted as taxes already paid to the government.

Keeping your GLACIER record up-to-date helps the University to make accurate withholdings from your paychecks. This allows you to receive the maximum amount of money throughout the year, while also limiting the chance that you may owe additional taxes year’s end.

Start Using GLACIER

Initial Access

The University’s international populations are automatically enrolled in GLACIER, with the login details and temporary password delivered by email when you arrive on campus.

The program asks you to enter details on your biographical, contact, and immigration information, your time present in the US each year, and any payment relationship with the University.

Login to GLACIER

Individuals who are enrolled to the system can access GLACIER online.

Once logged in, read our step-by-step guide to creating your GLACIER record.