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Tax Filing Resources & Support

Sprintax is here to help!

We are thrilled to partner with Sprintax to provide you with an easy-to-use tax preparation software designed for nonresident students and scholars in the U.S.

After you login to Sprintax, you will be asked a series of questions about the time you have spent in the U.S. over recent years. Sprintax will then determine your tax residency category. If it determines that you are a nonresident alien for federal tax purposes, you can continue to use the software and respond to a series of guided questions. Sprintax will then complete and generate the tax forms you need to send to the tax authorities.

Please be sure to access the University of Rochester’s Sprintax portal through our direct link to ensure the cost of your federal tax return is covered.

For a fee, Sprintax will also assist with any state filing requirements.

If Sprintax determines that you are a resident alien for federal tax purposes, you won’t be able to continue using the software.

Need Help?

If you need help while using Sprintax, you can contact their support team using the options below:

  •  24/7 Live Chat Help –
  •  Refer to their FAQs


Sprintax Webinar Schedule

Sprintax Nonresident Tax Webinar

In these webinars, international students, scholars and professionals will be run through everything they need to know about nonresident tax for the 2023 tax season. Topics will include who must file, tax residency, FICA, State returns, implications of misfiling as well as how to use Sprintax to prepare a compliant tax return.


Sprintax Nonresident Tax Overview for OPT/CPT

Topics covered in these webinars will include residency for tax purposes, tax liabilities when on OPT/CPT and pre-employment tax forms when on OPT/CPT. The Sprintax team will also provide an overview of Sprintax Forms which can be used to prepare your pre OPT/CPT employment tax documents.

Sprintax Education Tax Videos and Blog

You also have access to the Sprintax YouTube account where there are a number of educational videos on nonresident taxes. These will provide further clarity on nonresident tax and how to use Sprintax. Sprintax also offer a range of useful content on their blog to help you file your return.

Note: For more complex tax situations, some international students and scholars may benefit from using a professional tax preparer or government resources.

Professional Tax Preparers (Fees Apply)

Each year, some students decide to hire a professional tax preparer to file their taxes. Such services are available for a fee, but some providers offer a discount to University of Rochester students.

The University of Rochester does not vouch for or vet the below services; it is not responsible for their advice or any outcomes, and individuals are responsible for making arrangements and negotiating payments.

Phuong Nguyen, CPA, MBA, CISA

Experienced consultant provides virtual tax/finance advisory services.

Flexible outside of business hours. Appointments available upon request. Discounts available for students or first-time clients.

H&R Block

921 Genesee Street, Rochester, NY 14611 | 585-436-07631000

Hylan Drive, Rochester, NY 14623 | 585-424-232


Welker Mojsej & DelVecchio

Certified Public Accountants, LLC

1200 Jefferson Road, Suite 300, Rochester, NY 14623 | 585-292-1041


Local Government Offices

Federal/IRS: Local Taxpayer Assistance Centers (TACs) are located in Rochester to provide an IRS office for individuals to visit for specific tax related services. All Taxpayer Assistance Centers now operate by appointment only and must be scheduled using the phone number provided below.

  • Local Office: 255 East Avenue, Rochester, NY 14604
  • Make Appointment: 844-545-5640 | Office Information: 585-269-7307 
  • Hours: Monday through Friday, 8:30 am to 4:30 pm 
  • Customer Service to Make Appointment: Monday through Friday, 7:00 am to 7:00 pm 
  • For information about specific Services Provided at the Rochester TAC 
  • Have your SSN/ITIN available when contacting the IRS
  • TACs are often located in Federal Office Buildings and may not allow visitors to bring in cell phones with camera capabilities. 

New York State: Visit the New York State Department of Taxation webpage for more information or contact the department:

  • Local Office: 340 East Main Street, Rochester, NY  14604
  • For forms and publications, call: 800-462-8100
  • For tax guidance, call: 800-225-5829

Other states: Contact each state’s Department of Taxation and Revenue or do an internet search with the state name and “income tax forms.” Learn more about state taxes.