International Services Office (ISO)
Our responsibilities include:
- Issuing immigration documents
- Advising on relevant immigration matters
- Meeting US reporting requirements
- Offering information on adjusting to life and culture in the US and at Rochester
Learn more about our office or contact us!
Incoming Summer and Fall 2023 Students
Are you a newly admitted international student starting the University of Rochester in Summer or Fall 2023?
Please start by viewing the Incoming Student Checklist and following the directions included.
Afterwards, please register for the International Student Webinars for incoming students.
We're excited for your arrival and here to support you!
ISO Office Hours & Advising Services:
Find detailed ISO hours, location, and schedules on our Contact page. Service availability includes general inquiries, virtual advising options, and ISO Service Desk Hours.
Mon/Tues/Thurs: 1pm to 3pm and Friday: 10am to 12pm
https://rochester.zoom.us/my/iso.virtual.dropins
Please access ISO's client portal URcompass to use Student Document Upload, request a Travel Signature, or manage Address Reporting: https://urcompass.ur.rochester.edu/
Alerts and Messages 
- Scams targeting International Populations
Recently, ISO and UR's Department of Public Safety have received multiple reports of students targeted by scammers seeking fraudulent payments and personal information. Please review DPS Guidance on Scams & Fraud for context on common scam strategies and way to avoid becoming a victim of such schemes.
- ISO virtual advising & business practices
Current operations include access to ISO staff by email, phone, virtual appointments and advising services, and in-person Service Desk Hours. For details, please review our COVID-19 Frequently Asked Questions related to ISO Operations & Services.
- Recent Immigration Actions & Policies
The latest Executive Order summaries, government information, and a statement on ISO sponsorship practices are available on our Recent Immigration Actions page.
COVID-19 Resources:
Immigration Info | FAQs | Travel Considerations