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The International Services Office (ISO) provides services to international students, scholars, employees, and other visitors to the University of Rochester, as well as the departments that host and support them. We are responsible for issuing visa documents, advising on relevant immigration matters, and meeting U.S. reporting requirements. The office also serves as an information resource to assist internationals in adjusting to the United States, the University, and the Rochester community. Explore this site for extensive resources on a wide range of topics and common questions from our international populations!
SCAM ALERT! There have been several reports of recent scams targeting students and other members of the University community. Most involve a phone call, sometimes with a spoofed phone number to look more official, that asks the individual to share their Social Security Number or to arrange payment of a fee to resolve some bogus problem, complaint or investigation. Scammers have misrepresented themselves as officers for the Internal Revenue Service (IRS), US Citizenship and Immigration Service (USCIS), a state or county police department, or GLACIER, a software tool that the University uses to manage tax compliance. Threats of arrest are common, if the targeted individual does not comply with the caller’s demands.
- As a reminder: Government agencies will NOT call to request personal information or payment by telephone or email.
- Please use caution if you receive a call like this and encourage other to do the same.
- Never provide personal or financial information in response to a telephone call or e-mail without first obtaining written verification from a reliable source of the requester’s legitimacy.
Additional information can be found through the Federal Trade Commission’s Consumer Information website: www.consumer.ftc.gov/scam-alerts.