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International Services Office (ISO)

Attention COVID-19 Resources:

Please consult ISO's COVID-19 Immigration Information page and related Frequently Asked Questions.  These will be updated as appropriate.

ISO Office Hours & Advising Services:

This fall, ISO is pleased to resume on-site services and standard communications! Find detailed hours, location, and advising services on our Contact page.
  • Effective 8/23, please direct phone calls to our University number: +1 585-275-2866.
  • As of 9/16, we will hold ISO Service Desk hours four days a week, offering in-person support for document collection, appointment scheduling, and general inquiries from our suite in College Town. This will supplement services that continue to be available remotely as well.
  • Advising appointments are recommended for most issues and are available virtually.
  • Student Virtual Drop-In Hours:
    Mon/Tues/Thurs: 1pm to 4pm & Friday: 9am to 12pm

We provide services to international students, scholars, employees, and other visitors to the University of Rochester, as well as the departments that host and support them.

Our responsibilities include:

  • Issuing immigration documents
  • Advising on relevant immigration matters
  • Meeting US reporting requirements
  • Offering information on adjusting to life and culture in the US and at Rochester

Learn more about our office or contact us!

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