International Services Office (ISO)

 COVID-19 Resources:

Please consult ISO's COVID-19 Immigration Information page and related Frequently Asked Questions.  These will be updated as appropriate.

ISO Office Hours & Advising Services:

• Effective 8/23, please direct phone calls to our University number: +1 585-275-2866.
• As of 9/16, we will hold ISO Service Desk hours four days a week, offering in-person support for document collection, appointment scheduling, and general inquiries from our suite in College Town. This will supplement services that continue to be available remotely as well.
• Advising appointments are recommended for most issues and are available virtually.
• Student Virtual Drop-In Hours:
  Mon/Tues/Thurs: 1pm to 4pm & Friday: 9am to 12pm
  https://rochester.zoom.us/my/iso.virtual.dropins

We provide services to international students, scholars, employees, and other visitors to the University of Rochester, as well as the departments that host and support them.

Our responsibilities include:

• Issuing immigration documents
• Advising on relevant immigration matters
• Meeting US reporting requirements
• Offering information on adjusting to life and culture in the US and at Rochester

Learn more about our office or contact us!

Alerts and Messages  

• Scams targeting International Populations

  Recently, ISO and UR's Department of Public Safety have received multiple reports of students targeted by scammers seeking fraudulent payments and personal information. Please review DPS Guidance on Scams & Fraud for context on common scam strategies and way to avoid becoming a victim of such schemes. 

• ISO virtual advising & business practices

  Consistent with university guidance, ISO has moved all advising and business processes to a virtual environment. Current operations include access to ISO staff by email, phone, and virtual appointments and advising services. For details, please review our COVID-19 Frequently Asked Questions related to ISO Operations & Services.

• Recent Immigration Actions & Policies

  The latest Executive Order summaries, government information, and a statement on ISO sponsorship practices are available on our Recent Immigration Actions page.